Shipping policy

Your BLEXCELLENCE™ pieces are made on demand after you order. Production and shipping are two separate stages.

Production: typically 2–5 business days

Our fulfillment partner, Printful, typically takes 2–5 business days to create and fulfill an order. This is an estimate, not a guaranteed dispatch date. The order day is not included in that production window, and busy periods or product availability can extend it.

Shipping starts after production

For products fulfilled and delivered within the United States, Printful currently estimates standard shipping at 3–4 business days after fulfillment. Combined with typical production, that is approximately 5–9 business days. This domestic estimate does not apply when an item ships from another country.

International standard shipping can take 5–20 business days after fulfillment. Delivery time depends on the product, fulfillment location, destination, and shipping method. Carrier disruptions, customs, holidays, and stock availability can extend estimates. Any order-specific estimate provided during checkout or in your shipping confirmation should be used for that shipment.

Bundles and separate shipments

Items in the same order—including bundle pieces—may ship separately and arrive on different days. Hats may be packed separately from apparel. Check each tracking link before reporting a missing bundle item.

Free U.S. shipping on orders $75+

U.S. orders totaling $75 or more qualify for free shipping. Orders below $75 and international orders have shipping charges shown at checkout. Production time still applies, and bundle pieces may arrive in separate shipments.

Tracking and shipping charges

We send tracking information to the contact details provided at checkout when each shipment leaves fulfillment. Shipping charges and available services are shown at checkout.

Address corrections and delivery help

Check your delivery address carefully before ordering. If you notice a mistake, contact blx-sales@getblexcellence.com as soon as possible; changes may not be possible once fulfillment has started.

If a delivery is overdue or tracking appears stalled, contact us with your order number and checkout email. We will review the shipment and next steps. Please do not wait more than 30 days after the estimated delivery date to report a package that never arrived.